Need my late fees removed and I need to get the rest of my past due after I pay 200 put on a payment plan. Hi I need my late fees taken off my bill and I need my past due balance after I pay 200 put on a payment planFirst, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input.Either there’s an outage, software issue, or the box is malfunctioning. I have unplugged the box several times and restarted the modem. u/TheGame81677 You can still try the WPS buttons on both devices without accessing the settings option on the Flexbox. Press the one on the flexbox and then the one on the modem, when the WPS button is ...On the Services tab, tap the Troubleshoot button in the Flex section. Note: You can also go to the Devices tab by tapping the Troubleshoot button after selecting the Flex streaming TV Box you’re trying to fix. We’ll walk you through restarting your device to try to solve the problem.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Aug 31, 2022 · Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee. Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Not working- error- ent 22011. Thank you for reaching out to the Xfinity community forums, @user_f7bd33!We appreciate you taking the time to bring this issue to our attention.Flex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problemXfinity Flex | Page 29 | Xfinity Community Forum ... null Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ... Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7Need outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered asNeed Help? Find Solutions, share knowledge and get answers from customers and experts.Question. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago. Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device?Flex is not working. Getting the same error ent-22011. Tried resetting service from Xfinity support and reset power. Please fix your problem Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ... We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Aug 31, 2022 · I keep getting ENT 22011 how do I fix this. Question • Updated. Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device?Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is… Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer. Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Flex. 931 posts. Xfinity Community Forum. Xfinity Flex. All Activity in Xfinity Flex. Ask a Question. Category Conversations (868) Closed. You Tube TV not launching ...Aug 31, 2022 · So I am going to try to disconnect my box from my router by pressing the WPS button on the bottom of my TV box and router to see if that works Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device?Aug 31, 2022 · Thank you for letting us know! 0. 0 Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex. Tue, Jun 15, 2021 2:37 PM. ClosedThis was a known issue and if you are still having issues, please restart your Flex box by removing the power cord from power for about 20 seconds and then plug it back in. Let us know if that did not resolve the issue, and we can do more troubleshooting. Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Our team can most definitely take a further look at this issue. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I am an Official Xfinity Employee.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Flex tv Error code Ent-22011. Hello, @user_cee79c.We are aware of an issue that is similar to what you are describing, but that issue has since been resolved.Cold restarting everything - the cable modem, router & Flex box - does not work. I will just restart Flex occasionally until xFinity gets their software problem fixed.Aug 31, 2022 · Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is throwing a black screen with ENT-22011 error code. I don't want to call Xfinity, I have the flu and just don't want to deal with bullshit. Just wondering if its a know outage. First, please try these troubleshooting steps-. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the Flex Boxes to the TV, confirm that it’s plugged into the proper locations. Confirm that the TV is set to the proper input.Aug 31, 2022 · Hello, @user_c80899.This was a known issue and our engineers made some adjustments. They recommended removing the device from power for about 20 seconds and then plug it back in. My flex box is displaying an ent-22011. I finally contacted support and this is what they said: “It’s loading signals and it takes one hour for diagnostics and appropriate resolutions to complete. your services should be restored within one hour” then sent me a ticket number and text and said if it’s still acting up then call a tech out to come look.Need my late fees removed and I need to get the rest of my past due after I pay 200 put on a payment plan. Hi I need my late fees taken off my bill and I need my past due balance after I pay 200 put on a payment planXfinity Flex | Page 29 | Xfinity Community Forum ... nullTue, Jun 15, 2021 2:37 PM. ClosedSetting up an access point in my garage without running a line from the house to the garage. Hi there, I'm a novice with setting up wifi networks but have done a bunch of googling.Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryENT-22011 Flex. My flex isn't working. Unplugged it waited plugged it back in and I keep getting this "That didn't go as planned. Sorry about that!Troubleshoot your Xfinity On Demand issue from a list of common error codes.Need Help? Find Solutions, share knowledge and get answers from customers and experts. Hello, @user_d22697.This was a known issue and our engineers suggest unplugging the box from power for about 20 seconds and then plug it back in. Let us know if this does not resolve the issue.Hello, thanks for taking the time to reach out to us regarding your issues. Are you having any issues with the streaming services on any other device? Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Xfinity Flex outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher ...Need Help? Find Solutions, share knowledge and get answers from customers and experts.New updates are being added at the bottom of this story……. Original story (published on October 4, 2021) follows: Previously known as Xfinity Instant TV, Xfinity ...Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.This was a known issue and if you are still having issues, please restart your Flex box by removing the power cord from power for about 20 seconds and then plug it back in. Let us know if that did not resolve the issue, and we can do more troubleshooting.Need outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.The issue with the flex box was a known issue that our engineers did work on and resolved. Please let us know if you are still having issues with your equipment. I no longer work for Comcast. Anyone else having issues with their Xfinity Flex streaming boxes? We have 3, Living room, moms room and office and every single one of them is… 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessaryInvalid credentials. Haven’t even fully signed up for service yet, was in the process of making an account and got distracted. When I come back to the Xfinity webpage and try to continue with my order it just says “invalid credentials” how can my credentials be invalid when A.Internet is fine. Flex box a direct cable connection to modem. These ENT-22011 happen a lot but they usually can be fixed by exiting and restarting to the Xfinity home page. When I steam from Crackle app or just moving around between apps this happens. I should just return this and remove Flex.I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary We are not able to get our flex to connect to our Wi-Fi. However, our Wi-Fi is fine for all the other devices. When I click try again, it does nothing.Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 Aug 31, 2022 · Oh wonderful! I am so glad to hear those Xfinity Flex issues you were experiencing have been resolved. Please don't hesitate to reach back out over our Xfinity Community Forums anytime in the future with any other questions or concerns you may have, or if you are ever having any other issues with your Xfinity services. Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Troubleshoot your Xfinity On Demand issue from a list of common error codes. Need outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as New updates are being added at the bottom of this story……. Original story (published on October 4, 2021) follows: Previously known as Xfinity Instant TV, Xfinity ... Tue, Jun 15, 2021 2:37 PM. ClosedAbout as good as their Xfinity Stream app, which isnt saying much . Trying to enter network settings with a brand new remote, fresh batteries and the enter/select button does not respond to select confirm on the second screen. Very easy to select cancel so its not the batteries. Getting a live person at Comcast is the most frustrating thing ever. Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary
Jun 15, 2021 · Flex error code ENT-22013 | Page 2 | Xfinity Community Forum ... user_0ea9d7 . Is victoriapercent27s secret customer service 24 hours
Jun 15, 2021 · Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013 Xfinity Flex | Page 28 | Xfinity Community Forum ... null Tuesday, June 15th, 2021 2:37 PM. Closed. Flex error code ENT-22013Same thing happened to me yesterday. I rebooted it multiple times, but nothing changed. Today I tried it, and it worked just fine.Need my late fees removed and I need to get the rest of my past due after I pay 200 put on a payment plan. Hi I need my late fees taken off my bill and I need my past due balance after I pay 200 put on a payment planNew updates are being added at the bottom of this story……. Original story (published on October 4, 2021) follows: Previously known as Xfinity Instant TV, Xfinity ...Need outdoor Comcast box cover. Hi, we lost our Comcast outdoor box cover a few years ago. My husband brought it up to the tech the last time they were out. They said that it was not needed. We had an electrician in this week and our inside box is getting water. The electrician said that the Comcast cable should get covered as Question. Hi there @Chrissy15221 Thanks for reaching out to Xfinity with your email concerns. There is no way to rearrange the order of the MY Folders tab. You would "delete" and create new folders in the order you would want. or you could rename the folders t. CCDevinC. commented. 11 months ago. ent-22011 I was watching Netflix with my partner when I wanted to watch something on Peacock and it wouldn't let me and kept giving me an OOPS message so I unplugged my flex and replugged it back in like YALLS troubleshooting thing said and now I have a message that saysReached out to Comcast support who told me the issue is caused from the box being connected to the internet but not receiving proper signals from them. They attempted to fix it but it didn’t work, so now I’m waiting on the back end team to fix it. Troubleshoot your Xfinity On Demand issue from a list of common error codes. Aug 31, 2022 · Thank you for letting us know! 0. 0 Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Official Employee. •. 454 Messages. @user_44c005, I wanted to see how things were working for you. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in.Aug 31, 2022 · 563 Messages 1 year ago Hello! I would love to help with getting issue sorted out with the Flex box. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary Aug 31, 2022 · Fortunately, this issue was officially resolved on Wednesday morning (8/31) by our amazing support team, and a new update was sent to all active equipment. If you're still having this problem, please try restarting your TV Box by unplugging the power cord from the back of your device, wait 20 seconds, then plug the power cord back in. Aug 31, 2022 · I keep getting ENT 22011 how do I fix this. Question • Updated. Need Help? Find Solutions, share knowledge and get answers from customers and experts. .